Contact
Our support team replies by email, in French and English. For a booking in progress, quote its reference (it appears in your confirmation email): it gets you an answer faster.
- Traveller supportsupport@yxplore.net
- Phone+243 979 134 646
- Partnerspartenaires@yxplore.net
- Opening hoursMonday to Saturday, 8 am – 8 pm (Kinshasa time). Emergencies involving a departure within 24 hours are handled first.
- YXPLOREKinshasa, Democratic Republic of the Congo
Before writing, the help centre answers the most common questions: PNR, declined payment, how long refunds take.
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